It's been longer than the advertised lead time, what can I do?
Firstly, we are very sorry. We work very closely with our manufacturers to reduce lead times and to avoid delays. Occasionally delays do happen but we will be sure to let you know about them if they do, as soon as we become aware.
If you've been waiting longer than you should have and you haven't heard from us or our delivery providers, log in to our website, go the drop-down menu in the top right-hand corner and click on ‘My Orders’ or alternatively send us a message by clicking the button below.