I've received an email to say my product is "on its way to the UK" - what does this mean?
Once your furniture has been made and has left the factory, we'll email you to let you know that it is "on it's way to the UK".
Because each batch of furniture is shipped from our suppliers overseas, it can take up to several weeks to reach the UK. As soon as it's arrived in the country, we'll let you know. You should then be contacted by our delivery partner, who'll arrange a delivery date with you.