I’ve cancelled my order. How long will it take to receive a refund and how will I be refunded?
If you contact us to cancel your order, Klarna will process your refund immediately.
This will be returned back to your Klarna account within 3–5 business days.
The refund will be made back to your Klarna account, which you can access by logging in on the Klarna website www.klarna.com/uk.
Any credit balance can be used for future purchases or can be paid back to you by contacting Klarna's customer service team. You can find their contact details on www.klarna.com/uk/customer-service