How do I collect my Click & Collect order when it has been delivered?
If you chose Click & Collect, you'll receive a confirmation email or text message when your order has arrived at your arranged pickup point. You'll then have up to 7 days to collect it.
Please wait until you've received confirmation before coming to collect your order, and remember to bring your DPD Pickup pass and photo ID with you. The accepted forms of ID are a valid passport or driving licence.
If you can't collect your order yourself, someone with the same surname can collect your order for you. They'll need your DPD Pickup pass and their own valid photo ID with them.