Sign In
All Editions
New
Chairs
Sofas
Ottomans
Tables
Storage
Beds & Mattresses
Accessories
Lighting
Express Delivery
Contact Us
About
All Editions
New
Chairs
Sofas
Ottomans
Tables
Storage
Beds & Mattresses
Accessories
Lighting
Express Delivery
Swoon Editions
Port congestion, COVID-19 and Brexit
How can we help?
Port congestion, COVID-19 and Brexit
Your questions answered
Are you delivering to all areas?
Are you still delivering?
Are your Customer Care team still available?
Will port congestion affect my delivery?
Will COVID-19 affect my delivery?
Why are lead times so long?
Delivery Changes
Are you offering an in-home delivery service?
Can I choose a no-contact delivery?
Will the tier I’m in affect my delivery?
I'm self-isolating, can I still have an item delivered?
I had paused my delivery when the in-home services were suspended, how do I rearrange my delivery?
Returns
What’s your returns policy?
I'm self-isolating, can I still return my items and have a collection?
Are you offering in-home collection services?
Product enquiries
How Swoon works
Ordering & Payment
Track your order
Delivery
Cancellations & Returns