What happens if I am unable to make payments?

Our interest free credit is provided by Klarna.

If you have any concerns over not being able to meet your payment deadline we recommend you contact Klarna directly to discuss your options.

Pay in 30 days: Pay in 30 days is a credit product, if you don't pay for your order Klarna may use a debt collection agency. Klarna may also report the missed payment to credit reference agencies. This means you may find it more expensive or difficult to get credit in the future

​​Pay in 3: Pay in 3 is a credit product and you are required to make your scheduled payments to Klarna. Your payments are automatically withdrawn from your connected card or bank account according to the agreed payment schedule. Klarna will send you multiple friendly reminders before payment is due so you can make sure you’ve got enough money to pay. If payment fails, you may be charged a late fee, subject to our T&Cs.

If you have paid for your order via Klarna and are concerned about missing payments contact the Klarna customer service team: www.klarna.com/uk/customer-service