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About
All Editions
New
Chairs
Sofas
Ottomans
Tables
Storage
Beds & Mattresses
Accessories
Lighting
Express Delivery
Swoon Editions
Product Enquiries
How can we help?
Product Enquiries
About us
Who are Swoon?
How do your lead times work?
Where and how is your furniture made?
Do you have a showroom?
Who designs your furniture?
General Queries
Can I purchase replacement parts like cushion covers and spare feet?
What is an "Edition"?
I've just received my furniture, and there's a problem with it. What can I do?
How do I keep my furniture looking good?
Product information- I can’t find what I’m looking for.
How much does your furniture cost?
Customisation
What does "Bespoke" mean?
Can I get samples of your fabrics?
Can I customise or order a bespoke size or finish for a piece of furniture?
Can you send me a sample of the wood, metal or paint colour used on your furniture?
Other
Workforce Ethics, Sourcing & Sustainability
What is an Insider and how to subscribe?
Will my furniture fit?
If something is “Sold Out”, will it come back into stock?
I Have a Press Enquiry, who can I contact?
I no longer want to receive newsletters or mailings, how can I be removed from you mailing list?
Legal Stuff
Does my furniture come with a guarantee?
Is your lighting legally compliant?
How do I dispose of electrical items?
Product enquiries
How Swoon works
Ordering & Payment
Track your order
Delivery
Cancellations & Returns