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About
All Editions
New
Chairs
Sofas
Ottomans
Tables
Storage
Beds & Mattresses
Accessories
Lighting
Express Delivery
Swoon Editions
Delivery
How can we help?
Delivery
Timescales
How long does delivery take?
Can we get our item any sooner?
When will I be told my delivery window?
What days of the week do you deliver?
Will all products in my order be delivered at the same time?
I've missed my delivery - what can I do?
Service Queries
Delivery Services
How much does delivery cost?
Can the delivery crew assemble my furniture for me?
Do I need to be home for delivery?
Can I arrange a collection from your warehouse?
How can I dispose of packaging?
Booking Delivery
Who are your delivery partners? How do you book a delivery?
Can I change my contact or delivery details on an order?
Can I reschedule or cancel my delivery once booked?
Do you deliver outside the UK?
My property is hard to access - how can I give the delivery driver specific delivery instructions?
Product enquiries
How Swoon works
Ordering & Payment
Track your order
Delivery
Cancellations & Returns