What is your returns policy?
- 100-day at home trial. Purchasing furniture is a big decision, and we want you to be completely happy with it. That means you have 100 days from the date of delivery to decide whether you’d like to keep, return or exchange the product. We're often asked what the catch is; there isn't one.
- Returns are free if they are sent back in the original packaging. You can call our friendly customer service team on 020 3319 6332 to book a collection and they will refund the price you paid less any delivery charge. You can find out about how to return an item here.